Choose the use case
We identify the task with the most volume and repeatable judgement: technical questions, quotes, tickets or document classification.
Service 04 / 05
AI agents for business, working on your own data
A useful AI agent is not a generic chatbot: it works on your catalogue, manuals, procedures and history, and it is connected to the systems you already use. We design and deploy agents that answer customers and technicians, prepare quotes, open tickets and feed your ERP or CRM, in the cloud or on your own servers, with the GDPR and the EU AI Act applied by design.
Problems we solve
Repeated questions that tie up the team
Technical, pricing or lead-time questions that someone answers again and again by searching manuals and emails.
Scattered knowledge
Information sits in PDFs, datasheets, procedures and a few people's heads. Finding it costs more than using it.
Slow quotes and tickets
Preparing a quote or logging an incident means gathering data from several systems. Meanwhile, the customer waits.
Privacy concerns
Many companies cannot send their data to just any external service. They need to know where it is and who sees it.
What we do
We build the agent, connect it to your systems and give it clear limits: what it can do on its own and what goes through a person.
Technical assistants on your documentation
Agents that answer from your manuals, datasheets and procedures using a RAG architecture, citing the source of each answer.
Multilingual support on the web and internal channels
Chatbots for your website and for channels such as WhatsApp or Microsoft Teams, with GDPR-compliant lead capture. The assistant on this website is one of ours.
Quotes and opportunity qualification
Agents that gather customer and catalogue data and prepare the PDF quote for a person to review and send.
Connection to ERP, CRM and helpdesk
The agent reads from and writes to your systems: it opens tickets, creates opportunities or updates records, with scoped permissions.
Cloud or on-premise deployment
For sensitive data, deployment 100% on your own infrastructure. No model training on your data.
Logging and supervision
Every answer is logged so it can be audited, and sensitive actions require a person's approval.
How we work
We start with a concrete, measurable use case, not with the technology.
Prepare the data and connections
We review the documentation and systems involved, and decide where the agent is deployed and what permissions it has.
Build and test with your team
The agent is tested with real questions and cases before it is opened to customers or the whole workforce.
Go live and measure
We measure questions resolved, time saved and answers corrected, and tune the agent with that data.
Technologies
We build agents with open technologies and integrate them with your business systems.
Frequently asked questions
What is an AI agent for business?
It is an AI system that works on your company's data and can act in your systems: it answers from your documentation, prepares quotes, opens tickets or updates the CRM. Unlike a generic chatbot, its answers come from your sources and its actions have defined limits.
Where do the AI agents run?
In the cloud of your choice, or on your own servers when data must not leave the company. We do not train models on your data.
Do they comply with the GDPR and the EU AI Act?
Yes. We apply the GDPR and Regulation (EU) 2024/1689 on Artificial Intelligence by design: users know they are talking to an AI, every answer is logged, access is controlled and sensitive actions go through a person.
Are there per-conversation licences?
No. We charge no per-conversation licences and the agent's code is yours. The cost of running the models depends on volume and on the deployment you choose, and we detail it in the proposal.
Can the agent connect to our ERP or CRM?
Yes. The agent connects via API to systems such as SAP, Odoo, Salesforce or Jira to read data or record actions, with the permissions you define.
Related services
- 03
Process analysis, improvement and automation
We measure your real process, find the manual steps that cost you time and errors, automate them and measure the saving. Diagnosis with data first, investment second.
- 01
Application development for SMEs
Web applications built around your SME: orders, quotes, stock, production and customer portals in one place, connected to your ERP. No per-user licences, and the code is yours.
- 02
Systems integration: ERP, MES and enterprise platforms
We connect ERP, MES, CRM and the shop floor so data flows on its own: orders go down to the line, output and consumption come back up. From Siemens, Beckhoff or Omron PLCs to SAP, Odoo or Salesforce.
Shall we talk about your case?
Tell us which process you want to improve. The first analysis meeting is free and we reply within 24 working hours. We travel to plants anywhere in Spain and build software for clients worldwide.